It’s really important that you back up your files as often as possible. In my years of fixing computers I have seen so many hard drives fail and it’s not always possible to recovery the data.
If you want to keep your back up in house, your data must be COPIED to another hard drive, not moved. The external hard drive is just as likely to fail as the hard drive in your computer so your data needs to be on at least two hard drives.
Better still you can upload your data to an online back up site – there are plenty of them to choose from.
Hard drives are not terribly expensive but your data is priceless. Get it backed up!
If you have lost important data, photo’s, documents, etc. on a computer, external hard drive, USB drive, CD or floppy then it is entirely possible that we can get it off for you.
If you bought a new computer and all of your documents and stuff is still on your old one then again we can help by grabbing the data and migrating it to the new one.
Copying data takes ages but, when it’s done in our workshop we are able to do other things while the data is being copied so don’t have to charge for every minute. That’s why we don’t like doing data recovery or migration on site.
Recovering data from a broken or damaged hard drive is much more specialised and can be extremely time consuming and hands on. This type of work will be quoted on an individual basis. Sending a drive away for data recovery can cost thousands of dollars but I can assure you that will not happen with us. We do not run up bills on customers.